@DGSketcher wrote:
I don't think recipes are the issue here. I believe GS are sufficiently deluded that they consider those of us expressing our disappointment here are members of a lunatic fringe or conspiracy theorists, that there are so few of us we are just an irritation.
Ah yes, the usual "...12 or 15 same disgruntled" people who are always complaining, as we were once branded by one of their bigger apologists and defenders on this forum.
As a card-carrying member of that "12 or 15" complainers, I deliberately avoided taking part on this particular thread topic since Rob from GS chimed in, if only because I wanted to guage the level of frustration and from whom it was coming, and look back at it, it's fair to say that while there are some "usual" frequent critics here, there's also quite a few more people who don't usually "complain" or chime in with criticism, or post at all, and some you could even say have tended to be complimentary of GS in the past.
It's this delusion that they've let themselves be sucked into (GS, that is), that there are only a few of us who are unhappy with the current state of affairs hence why we're always complaining, while the vast majority of non-complainers or non-vocal users are (supposedly) happy with it, and thus they shouldn't change course or course-correct what they're doing.
It's a logical fallacy, that just because someone isn't speaking up, it must be because they're happy with how things are.
Sometimes people just don't have the time.
Most I would imagine don't have any faith that complaining or raising issues or dissatisfaction will lead to anything positive or substantive - a situation and scenario that Graphisoft themselves have helped foster to their advantage.
And then there are those who genuinely don't know that there is a forum where they can take their frustrations to, or who might know about it, but to their understanding ( again, justifiably so), Graphisoft aren't part of it and never pay attention to what goes on here, so why bother?
I can think of so many reasons of why people could be silent but not happy at all, rather than to fall into the easy belief (like they do) that everyone who isn't complaining is happy.
Well, now you have a data point that shows a smattering of people who don't usually post to complain......well,....complaining, and being unhappy.
What now?
Is it just a "fringe" lot of us, or is this more evidence of a bigger systemic problem they have that they're choosing to ignore and pretend doesn't exist?
Remember that prior to their recent attempts at coming back into the picture, for the longest time we were always of the belief (or at least we were told) that Graphisoft do read this forum, even if they may not seem to respond to individual comments or threads
And then we learned that they don't actually read this forum and that what actually happens is that someone collates posts and responses for them to read, and so they are still nonetheless kept abreast of what's going on here and how people feel.
Which is problematic in a whole number of ways, starting with the obvious question of how do we know that what the're actually reading is what we're actually posting here, and not,...say, some sanitized, editorialized, edited and curated version, based on the person collating's personal opinions and feelings of the people posting here? (and we KNOW they do have personal feelings and bias against some of us here, as we've actually seen it in action in some of the threads where voices were either suppressed or downplayed. Sorry to call it as I see it)
As far as I'm concerned, that's not Graphisoft reading user comments and posts on this forum, but rather some other person's version of our opinions and posts (based on his personal feelings of both the individuals on the one hand, and their own ties to Graphisoft and the people who work there on the other.).
Ultimately the biggest proof in the pudding of whether they're actually reading or paying attention to what's being talked about, is the output in the final product, and we now have three versions going on to 4, showing that if they're listening to anyone, it's not the people who post or complain here. And not just here but several other user forums and outlets where the level of frustration is just the same ( Slack, Discord, Reddit,...etc)
I'll circle back with my thoughts on this whole (fully predictable) Roadmap kerfuffel that they now find themselves in, but I just wanted to get this out of the way.
Anyone could have seen this mess coming from a mile away, given how they've approached this whole situation, and I always warned that if they treat a public Roadmap implementation as (just) another PR exercise and marketing thing instead of an actual tool and strategy to improve the software along with their relationship with users (as in, .....were they really serious about implementing a Roadmap for all the reasons there needs to be one,.... instead of, simply as a means to shut people up? (as seems to be the case)), they were always going to find themselves in this quandary.
And here we are.
Still looking?
