BIMcloud Basic 28 - cannot upgrade existing file to the new build on server?

[MinhNguyen]

Has anyone come across this error before?

Normally when we update Archicad, depending on the permission, we will be able to "upgrade" the file to the new build. Now I got this error when I open the file after updating AC28 to build 2200, even though the permission is given. Did I miss anything here?

[Daniel Kassai · Accepted solution]

Hi Minh!

in the Tech Preview you must use the same build number for opening, as you used to share the project. In the Release build it will work as expected of course. But for non release builds (like Beta and Tech Preview) we always limited this to avoid data corruption, that bug fixes could cause unintentionally.

Best regards,

Daniel Kassai 
Product Management

[MinhNguyen]

Hi Daniel,

Awesome, thank you so much! Such a relief that it wasn't a bug 😄