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Archicad 27 USA Additional Surface Catalog - not compatible status?

We have an active SSA, and I've downloaded the additional surface catalog for Archicad 27 USA, however when I load it in the library manager it indicates the status as "Not compatible". 




Has anyone else had this happen and how did you solve it?

AC27 USA - build 4060
Barry Kelly

Are you sure you have the correct language version and operating system version.


With the catalogue file, there should be a 'version' file.

This is just a text file.

Open it with a text editor and check it is correct.


Mine is AUS language for Windows.





One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Karl Ottenstein

As Barry said, it looks like you have the wrong catalog... not sure where you got one with that name?


My USA catalog is named "Additional Surface Catalog-27-USA-3001-1.0" and is 1.2 GB (vs the 800 MB reported in your Library Manager screenshot).


Did you download by using the link in the Surfaces dialog?


One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.3, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB

I downloaded this from surfaces>new surface>new from catalog>click on globe symbol>download from website "Additional Surface Catalog-27-USA-3001-1.0"


I had some issues with the download, and it took a few tries. Then when it finally had downloaded, I had an error extracting the zip file although there were a couple files in the folder which gave me the "Not Compatible" status


I downloaded it again this morning with no issues and it extracted ok and seems to be working. Was it Monday yesterday???

AC27 USA - build 4060

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