Actually, elements saved from plan as custom components do not require any special 3D settings. The 3D orientation only matters for content saved as 'object' from the 3D window.
The door handle need not be at the origin, nor at zero z height. Just model the handle in plan as if looking at the door in elevation. In the 2D / plan window, select all of the bits of the handle and issue the Save Custom Component command, selecting custom handle as the type as it seems you've been doing.
Cheers,
Karl
One of the forum moderators
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