cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 
Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Graphisoftid login not working

Vikas
Participant

Hello, can someone please help with this urgently.

 

I am not able to login to graphisoftid on my pc which has stopped me from accessing alot of ArchiCAD related things like learn portal, teamwork, etc.

It is very annoying that it says "graphisoftid.graphisoft.com refused to connect"

Its a been a long time with this issue and finally I cant ignore it anymore.

I am posting this from my phone because I couldnt access community on my pc because of login issue.

 

Thanks a lot


IMG-20250523-WA0022.jpg

3 REPLIES 3
Barry Kelly
Moderator

Can you try a different browser?

Or maybe your firewall is blocking that address?

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

Hey Barry,

I have tried many proposed solutions online and in the community forum-

1. Cleared all cookies cached data

2. Tried different browsers

I saw that people had similar issue before ah.

Noemi Balogh
Community Admin
Community Admin

Can you check your host file if there is any graphisoft.com related domain there? It might be the issue.

Windows: C:\Windows\System32\drivers\etc\hosts

mac: /etc/hosts

Noémi Balogh

Community Expert, Admin