You can experience loss of precision or malfunction if the project is located very far from the Archicad Project Origin, e.g. according to standards in certain countries or while importing a DWG. From the nature of floating point number representatio...
In some cases, the only way to activate a feature, or change the behavior of ARCHICAD is by editing software configuration keys maintained by the operating system. On a PC this configuration system is called the Registry. On macOS, these configuratio...
With Archicad 24, the Bug Reporter went through a big overhaul in terms of design and functionality. This article will introduce the function of the Bug Reporter and what's new from Archicad 24. What is GRAPHISOFT Bug Reporter? GRAPHISOFT Bug Reporte...
Possible issues of file corruptions When opening Archicad project files, you might experience that the file is not opened correctly. In some cases the file will not open, in other cases the file opens but some or all of the content is missing. Here a...
Normally, users rarely have to deal with the Event logs and Console logs. The Technical Support team will only ask for them in some rare situations. What is Event logs/Console logs? There will always be a tool for collecting messages from application...
Affected versions: ARCHICAD 23 | Severity: workaround applicable | ID: 265453 Issue ARCHICAD 23 crashes right after clicking Browse… button in the new Startup Dialog. Though, in general, other buttons like New… or Teamwork… work well and all projects...
What is the FastLogger folder?FastLogger is a folder created by Archicad and related tools, in which binary log files are written while the program is running, in order to help with troubleshooting. The size of the folder will be a maximum of 100 MB....
Issue: ARCHICAD cannot Save a project when that project file is located inside a folder that syncs to a file hosting service (like Dropbox,Google Backup & Sync, etc.) In some very rare occasions, data loss or file corruption may occur. NOTE: BIMcloud...
The New and Reset all command is a useful way to troubleshoot minor issues you may be experiencing in ArchiCAD. Important! - Preparation 1. Save your open project(s). 2. Store and export your current Work Environment. Steps 1. In ArchiCAD, hold down ...
ARCHICAD saves ‘Preferences’ and ‘Work Environment’ files on your computer to ensure you find your own customized environment next time you start ARCHICAD. In rare cases these files can become corrupt, leading to issues within ARCHICAD. In such cases...
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