Setup & License articles

License Pooling

What is a License Pooling? License pooling (aka Floating licensing or Network licensing) is a software licensing option available for customers with NET licenses, allowing several users on the same TCP/IP network to share access to product licenses p...

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Error about HTTP/2 when borrowing a license on macOS

Affected versions: Archicad 22, 23, 24 | Severity: fixed in an update | ID: DEF-4814 Issue On macOS, when you borrow a license from the license server, you may encounter this error: Cause The License Borrowing function cannot accept the HTTP/2 respon...

BIMcloud as a Service Connection Test

BIMcloud as a Service enables real-time, secure teamwork between architects in the cloud. With your BIMcloud as a Service subscription, you get access to your own private BIMcloud server hosted by Graphisoft in the Google Cloud Platform. No IT setup ...

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How to Open and Forward Ports on Your Router

If you consider hosting your BIMcloud for external connection as well, you need to make sure to set the environment to fulfill some requirements. One of them is to make it possible for Archicad client computers to access certain ports on the server c...

Working from home in Archicad with a Company Network license

This article is aimed at helping Archicad users with network licenses to be able to work from home. Graphisoft is actively researching this topic and will update this article with any further possibilities to enable even more flexible options for the...

Getting Started with Graphisoft BIMcloud Basic

Related versions: BIMcloud Basic 2018.2 and newer This article will guide you through the BIMcloud Basic installation and configuration step by step with some additional information. Before Installing Checklist for installing BIMcloud Basic in the lo...

Licensing Basics - Setting up a License Server for ARCHICAD

This article describes the basics of setting up a license server, with a collection of links to the related articles. Basic information about the difference between Single and NET key, can be found in the Licensing Basics - License Types, Methods and...

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ARCHICAD or License Manager Tool: Sign in window is empty

Affected products: License Manager Tool, ARCHICAD 22, Only on Windows | Severity: workaround applicable | ID: 254014 Issue When trying to sing in to ARCHICAD or to License Manager Tool with GRAPHISOFT ID, the pop-up window is blank: Reason The Sign-i...

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CodeMeter hardware key couldn't be updated because of network issues

Affected version(s): ARCHICAD 20, 21| Severity: workaround applicable Issue The ARCHICAD Update installer presents the following error message after start: "Error! Connection to server has failed. Please check your internet connection and start this ...

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License Manager Tool (LMT) refuses to login with GRAPHISOFT ID

Severity: workaround applicable | ID: 221334 Issue In certain cases, it is not possible to sign in to License Manager Tool. After clicking on the Sign in button in LMT, then entering credentials on the appearing Graphisoft ID login page it is not pos...

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