Showing results for 
Search instead for 
Did you mean: 
Showing results for 
Search instead for 
Did you mean: 
Setup & License articles


macOS 13 Ventura

Apple released the new macOS 13 Ventura on 24th October 2022. Archicad is compatible with some known issues detailed below. There are no problems regarding BIMx, and existing BIMcloud setups; on the other hand newly installed BIMcloud needs manual tr...

MicrosoftTeams-image.png Tracker.png FDA1_final.png FDA2_final.png

macOS 12 Monterey

Apple released the macOS 12 Monterey on 25th October 2021. Archicad 25 is compatible from the 2nd Update (40xx build) and Archicad 24 is compatible from the 5th Update (70xx build). Please note that Archicad 23 and earlier versions are not compatible...

monterey icon.png Screenshot 2021-10-19 at 14.35.29.png Screenshot 2021-10-19 at 14.35.51.png hiba4.png

Windows 11

Microsoft has announced their latest operating system, Windows 11, which will be officially available from October 5, 2021. Graphisoft is continuously testing the latest releases of Windows 11. We have found Windows 11 to be fully compatible with our...

Windows-11-Logo.png DEF-6419.png

macOS 10.15 Catalina

Apple released the macOS 10.15 Catalina on October 7, 2019. Graphisoft maintains the compatibility of Archicad 22, 23, 24 and BIMcloud. Archicad 21 and older are not compatible with this macOS. Important Note Users installing Archicad for the very fi...


macOS 11 Big Sur

Apple released the macOS 11 Big Sur on 12th November 2020. As indicated by the numeric change (macOS 10 is being replaced by macOS 11), this is the biggest change to the system since Apple introduced macOS X around two decades ago. Graphisoft maintai...

wp-content_uploads_2020_07_MacOS_BigSur_logo.jpg wp-content_uploads_2020_08_BigSur_main-menu.png wp-content_uploads_2020_08_BigSur_context-menu.png wp-content_uploads_2020_08_BigSur_radio-buttons.png

Random crashes with macOS 10.15 or newer

Affected versions: Archicad 23, 24 | Severity: workaround applicable | ID: DEF-376, DEF-345, DEF-373 A small number of customers with AMD video cards from macOS 10.15 Catalina may experience heap corruption crashes in different scenarios while workin...

wp-content_uploads_2020_12_Screenshot-2020-12-22-at-11.30.30.png wp-content_uploads_2020_12_Screenshot-2020-12-22-at-11.35.45.png wp-content_uploads_2020_12_Screenshot-2020-12-22-at-11.36.33.png wp-content_uploads_2016_06_Info_18x18.png

How to collect Event logs/Console logs

Normally, users rarely have to deal with the Event logs and Console logs. The Technical Support team will only ask for them in some rare situations. What is Event logs/Console logs? There will always be a tool for collecting messages from application...

Info_18x18.png wp-content_uploads_2020_09_Eventvwr-1.png wp-content_uploads_2020_09_Eventvwr-app.png wp-content_uploads_2020_09_Eventvwr-2.png

macOS 10.14 Mojave

Apple released the macOS 10.14 Mojave on September 24, 2018. GRAPHISOFT fully supports ARCHICAD 21 (with update 7000 or newer) and ARCHICAD 22 (with update 4023 or newer) on macOS 10.14 Mojave. Even though we fixed incompatibilities in these updates,...