Installation & update
About program installation and update, hardware, operating systems, setup, etc.

1 year student license

mar3sh
Participant

I applied for the 1 year student version and i was sent an email saying that i need to send my university ID to an email that does not exist. 

 

Is there an updated email that I can send my ID to? 

 

Thanks. 

7 REPLIES 7
Laszlo Nagy
Community Admin
Community Admin

Can you remember what was the email address you were told to send the University ID?

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27

yes, it was this: Archicad@bimes.com

 

Laszlo Nagy
Community Admin
Community Admin

On this page:

https://graphisoft.com/contact/ae

there is another email address too:

info [at] bimes [dot] com 

Maybe you should try that one.

 

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Szabolcs Miko
Graphisoft
Graphisoft

Hi there, 

Let's get to the bottom of this. Can you tell us where you are from? You see the sign up process is can be different depending on the country.

 

Thanks

Szabolcs Mikó

Education Program Manager

I live in (Sharjah, UAE).

 

It didn't work. 

Hi There,

 

As long as the issue is resolved, to help you to get your license quickly please send your student ID to edu@graphisoft.com for approval. Thanks for your understanding.

 

Best wishes,

 

Szabolcs

Szabolcs Mikó

Education Program Manager