Installation & update
About program installation and update, hardware, operating systems, setup, etc.

AC 16 Build 3487 update problem

Anonymous
Not applicable
Hi
Does anyone else get the following when they download the latest AC16 update and try to run the installer?
3 REPLIES 3
Eduardo Rolon
Moderator
Re-download. Usually that means that the DMG is incomplete or the connection was lost during the download. GS has been having server issues recently.
Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

Anonymous
Not applicable
Thanks - I've already tried downloading a bunch of times but perhaps I will try from another location?! All other dmg files I have work fine so I'm fairly certain the problem is not OS-related...
Eduardo Rolon
Moderator
In some cases it has taken me 5-10 times to get the file correctly downloaded.
Watch the download and if it stops before it indicates that the size is the same as the one in the link then that one will not work.
Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator