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Setup & License forum

AC 16 Build 3487 update problem

Anonymous
Not applicable
Hi
Does anyone else get the following when they download the latest AC16 update and try to run the installer?
3 REPLIES 3

Eduardo Rolon
Moderator
Re-download. Usually that means that the DMG is incomplete or the connection was lost during the download. GS has been having server issues recently.
eduardo rolón AIA NCARB
Another of the forum moderators.
Macbook Pro M1 Max 64GB ram
OS X 10.XX latest
AC25 US/INT -> AC08
Puerto Rico, BVI, Miami

Vectorworks 2022

Anonymous
Not applicable
Thanks - I've already tried downloading a bunch of times but perhaps I will try from another location?! All other dmg files I have work fine so I'm fairly certain the problem is not OS-related...

Eduardo Rolon
Moderator
In some cases it has taken me 5-10 times to get the file correctly downloaded.
Watch the download and if it stops before it indicates that the size is the same as the one in the link then that one will not work.
eduardo rolón AIA NCARB
Another of the forum moderators.
Macbook Pro M1 Max 64GB ram
OS X 10.XX latest
AC25 US/INT -> AC08
Puerto Rico, BVI, Miami

Vectorworks 2022

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