Karl wrote:Just wanted to share that AC 22 does NOT run adequately in a High Sierra virtual machine using Parallels Desktop 14 (newest version). AC 22 requires OpenGL 3.3 or higher, which Parallels does not support in its virtual environment. (Some online posts suggest that VMWare Fusion may support OpenGL better.)
... a bootable clone of High Sierra and/or a High Sierra virtual machine...
dkovacs wrote:With all due respect, your reply is infuriating! In the same breadth, you first state AC22 is compatible with 10.14, then one sentence later you state it is NOT officially supported.
Actually, every bug that we are aware of so far have been fixed in the first update of ARCHICAD 22 (40xx), so whatever has been reported to us or we had found during the beta period of macOS 10.14 is fixed, so we could say it is compatible with ARCHICAD.
The reason we can't say that macOS 10.14 is officially supported is that we are still waiting for feedback ..........
I just wanted to let you know, that we have updated our article on Help Center with some new entries, and also with a statement that it is about time that we can say it is safe to update to macOS 10.14.
I get your criticism and frustration about this topic. In my previous message the reason I was trying to make a difference between "compatible" and "supported", was because while they are similar, they don't mean the same thing.
With the first update after the official release of macOS, ARCHICAD became compatible with it, meaning that it had no known/serious issues or incompatibilities. But since ARCHICAD is an extremely complex software, and the main production tool for huge companies, we won't be able to say that we support moving a production environment to the new OS, until we have enough data about it.
Unlike a more simple software (such that states they support macOS from the day of the release) if we find a serious issue that didn't come out during our preliminary tests, we can't issue updates and small fixes as quick, and if it affects production, that is a serious halt in the daily work of entire offices.
In this regard I don't think we are pushing out an unfinished software, but AC22 was developed and tested on macOS 10.13, and was released for that version. Yes, like every software, AC22 also had issues when it was released, but we are constantly working on making our QC processes better and faster to reduce the number of these issues to a minimum and to release more reliable updates. We might fall short on this sometimes, but based on your feedback, we are trying to improve it. But the issues are usually not related to the operating system the software was released for.