we have a BIG problem publishing a BIMX files with iMac on macOS Catalina 10.15.7 (19H15) AC report fatal crash during BIMX saving process file on desktop.
We have 3 iMacs with the Italian latest update 24.0.0 v1 ITA (4007) that DOES NOT SOLVE our crash problem.
We are very frustrated because we have been waiting for months for this update, we need to publish our work on BIMX and share with our partners files as soon as possibile.
Thank you very much for your report and I am very sorry about the issue!
Based on the crash reports alone, there is nothing specific that I can relate to. I'm wondering if you have encounter crashes with other operations, or whether it happens even when it's idle in the background?
we are working at home at this time (coronavirus rules) so we have open zoom, Safari (need for him clou as a service), Apple Mail, 2 or 3 instance of Archicad open and I have problems with crash publishing a BIMX large file on desktop Archicad crash randomly after process start, sometimes after 10 minutes sometimes after 20 min...
First of all, Happy New Year! May it bless you with health, wealth, and happiness!
Thank you very much for the information and I am very sorry for the late reply due to holiday season.
Thanks to your second post to this thread, I believe this is a heap corruption case. We made an article late in December about the workaround to avoid these crashes from happening. Please follow the guide here: https://helpcenter.graphisoft.com/knowledgebase/133933/
and let me know if it helps with the issue!
Please make sure to have your Archicad up-to-date before applying this workaround (it requires Update 2 (40xx) for Archicad 24).