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ArchiCAD 13 Installation Problem

Anonymous
Not applicable
Hello,

I am having ArchiCAD 13 and I am experiencing problems during the installation process.

I am launching the setup file and it all works fine until the installation starts and reach the 2% on the loading bar - then it skips the installation process and it pop-ups the "Create Desktop Shortcut / Installation Complete" dialog... As I press the finish button I see the Graphisoft folder created in my Program Files but I dont see any files in it...

I am using Windows 7 OS (32BIT) and I am having ArchiCAD 13 as I have already mentioned.

P.S. I have also updated my:
- Java
- Quick Time
- Flash Player
to the latest versions.

Please help me ASAP because I'm in a need of my ArchiCAD - time is running out for me and I have a short period to the deadline of my project. Thank you in an advance.
1 REPLY 1

Barry Kelly
Moderator
Try un-installing Java completely and then install the version that comes with the 13 installation.
You might find the latest version of Java in not compatible with the 13 installer.
The same might apply for Quicktime but I think it is just a Java issue.
Barry.

One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

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