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ArchiCAD 21 Crashes

Roopa A
Contributor
Hi,

When I tried to open AC 21 , and uses the Work environment it crashes.. When I use any of the tools from menu bar, It crashes.

What is the issue? Do I have to reinstall the software or how?

Can anyone help me to fix this. Please.

Thank You,

Regards,
Roopa A
Roopa A S
5 REPLIES 5
Laszlo Nagy
Community Admin
Community Admin
Right before the crashes and issues started happening, did you change something in your operating-system? Maybe install a system update? Update your graphics card? Etc.?
I suppose something must have changed that started causing these issues.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Anonymous
Not applicable
See also string "ARCHICAD 21 CRASHES AGAIN AND AGAIN DURING 2D DRAWING ON ELEVATIONS."
It's new and it's B A D.
Eduardo Rolon
Moderator
krysmark,

Is yours crashing in the same way or is it a different issue? If it is different then keep it within that particular post and do not double post because it will be more difficult for users to help you.

That being said, I'll be giving suggestions on the other post.
Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

Anonymous
Not applicable
Those crashes seem to similar, or related and happened around the same time. If anything, i suggest to combine those treads.
The main problem is, I don't seem to find a sensible pattern/reason yet, despite a fact that i worked in ArchiCad since early 90's and using computers since +/- 82 - it's bad... .
Laszlo Nagy
Community Admin
Community Admin
krysmark wrote:
See also string "ARCHICAD 21 CRASHES AGAIN AND AGAIN DURING 2D DRAWING ON ELEVATIONS."
It's new and it's B A D.

Could you post the Bug ID that is visible in your screenshots? Guys at GS HQ would like to know.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27