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Setup & License forum

ArchiCAD doesn't like OneDrive

Dontknow
Enthusiast
When I try to open a file or insert an item from OneDrive ArchiCAD shuts down immediately.
Architectural construction designer, draftsman, modeller
ArchiCAD 25.
6 REPLIES 6

Katalin Borszeki
Graphisoft
Graphisoft
Hi all,
Unfortunately we did not get an answer from Dontknow, so we could not start the investigation in this case.
Katalin Borszeki
Implementation Specialist
GRAPHISOFT

http://helpcenter.graphisoft.com - the ArchiCAD knowledge base

Dontknow
Enthusiast
Oeps, sorry. It's been a while since I've logged in.
Going to respond.
Architectural construction designer, draftsman, modeller
ArchiCAD 25.

Laszlo Nagy
Community Admin
Community Admin
I think software applications need to be specifically programmed to work with cloud file storage solutions like DropBox, Box or Onedrive. That could be the reason why this is not working.
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AMD Ryzen 1700X CPU, 48 GB RAM, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
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Loving Archicad since 1995

Katalin Borszeki
Graphisoft
Graphisoft
Hi All,
We contacted Dontknow about the issue and based on the information that he provided, our developers said that this issue has no connection to AC. It is probably a OneDrive/Windows issue.
Please check the reference below: http://www.tenforums.com/software-apps/22467-onedrive-desktop-app-crashing-windows-10-a.html

Unfortunately we could not confirm this with Dontknow
Katalin Borszeki
Implementation Specialist
GRAPHISOFT

http://helpcenter.graphisoft.com - the ArchiCAD knowledge base

Dontknow
Enthusiast
Can't confirm it.
Problem still excists
Architectural construction designer, draftsman, modeller
ArchiCAD 25.

Katalin Borszeki
Graphisoft
Graphisoft
Hi All,
We have talked to Dontknow and apparently all of his/her CAD software (ARCHICAD and AutoCAD) is crashing when trying to open a file from OneDrive so it is probably a Microsoft related problem.
Katalin Borszeki
Implementation Specialist
GRAPHISOFT

http://helpcenter.graphisoft.com - the ArchiCAD knowledge base

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