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Archicad 22 does not recognize hardware key

SGA
Participant

I am using Mac OS 10.15.7 Catalina.

I have installed Archicad 22.

I have also installed and run the Graphisoft License Manager Tool(LMT). The LMT recognizes my hardware key  and shows both that the key is up to date and the content of the key is an Archicad 22 US American Commercial Single License.

I have also downloaded and installed the Codemeter driver.

However when I attempt to start Archicad 22, it does not recognize my hardware key. I select the “I have a Commercial License on a hardware or software key” option, and the only options it gives me after that are downloading a software key or activating an emergency license. I am out of ideas for how to resolve this issues. Any recommendations would be appreciated.

1 REPLY 1

SGA
Participant

The issue has been resolved. I was unaware that the english version of Archicad that had been downloaded/ installed was not the USA english version, and that the license I had would only work on the USA english version.

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