I have a problem using Archicad 23. I have a Microsoft Surface Pro 4, 16 GB ram, Intel i7 6650U, 512 GB memory, Intel Iris 540 graphics and Archicad 23 with student license. When i open the software and the new project window appears, i click on new project and 50% of the time it stays loadind and nothing happens, i have to use the task manager to close it and try again untill it works, if it works. The other problem is that every time i try to close Archicad, it just stays loadindg with a gray background and i have to use the task manager again to close it. Beside this two problems, the software runns perfectly fine.
If someone knows what is happening i would be very thankull.
It could also be the Intel Iris 540 graphics.
I am not a 'techie', but if this is an built-in video card (i.e. not a separate dedicated card) then this could be the issue.
Archicad does not really like built in cards.
You could try ensuring your graphic drivers are up to date.
One of the forum moderators. Versions 6.5 to 25 Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10 Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10