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Setup & License forum

Archicad 25 SPA - not updated

Yam Cruz
Contributor

Hi community, I have been a lot of issues/crashing  when I tried to close a tab view, I understand that SPA version haven't release the last update. The current version available is 4014. I tried to download INT version but is not available in Mexico. Would be great if you allow the INT version in all of countries or at least the version that you offered get the last update support.

Reference data:

M1 Max

OS Monterrey

 

Thanks. YC

2 ACCEPTED SOLUTIONS

Solution
Karl Ottenstein
Moderator

Hi.  I thought the INT version was available to everyone?  When I click on the big orange button "Download the latest version of Archicad 25" at the top of this page:

https://graphisoft.com/us/resources-and-support/downloads?localization=–&type=AC&version=25

 

I have the option to download INT or USA... after logging in with my GSID.  Maybe that site (US/North American) will work for you?  But, maybe it filters by IP address (in which case use a VPN perhaps to download INT) - or only recognizes GSID logins that are in the North American sales region.

 

If you can't access it... contact your reseller.  I don't know that anyone is prohibited from downloading the INT version as there is so much international collaboration.

 

Looking at the Updates page - same page, just scroll down further - 

https://graphisoft.com/us/resources-and-support/downloads?localization=–&type=AC&version=25

It's quite surprising to me how many countries still only have the 2021 November/December build 4013.  It would be good for Graphisoft to make a statement for when these customers will have access to all of the bug fixes in 5010.

 

 

One of the forum moderators   •   AC 26 USA and earlier   •   MacOS 11.6.8, iMac Pro 10-Core, Radeon Pro Vega 64

View solution in original post

Solution
Yam Cruz
Contributor

If anyone had the same problem, I share the INT Solo link

https://graphisoft.com/downloads/Archicad/install/AC25Solo/INT/

It works for me and resolved the crashing issue.

View solution in original post

7 REPLIES 7

Solution
Karl Ottenstein
Moderator

Hi.  I thought the INT version was available to everyone?  When I click on the big orange button "Download the latest version of Archicad 25" at the top of this page:

https://graphisoft.com/us/resources-and-support/downloads?localization=–&type=AC&version=25

 

I have the option to download INT or USA... after logging in with my GSID.  Maybe that site (US/North American) will work for you?  But, maybe it filters by IP address (in which case use a VPN perhaps to download INT) - or only recognizes GSID logins that are in the North American sales region.

 

If you can't access it... contact your reseller.  I don't know that anyone is prohibited from downloading the INT version as there is so much international collaboration.

 

Looking at the Updates page - same page, just scroll down further - 

https://graphisoft.com/us/resources-and-support/downloads?localization=–&type=AC&version=25

It's quite surprising to me how many countries still only have the 2021 November/December build 4013.  It would be good for Graphisoft to make a statement for when these customers will have access to all of the bug fixes in 5010.

 

 

One of the forum moderators   •   AC 26 USA and earlier   •   MacOS 11.6.8, iMac Pro 10-Core, Radeon Pro Vega 64

Yam Cruz
Contributor

Hi Karl, thank you very much for your fast answer. The license I have is SOLO version, could you send me the INT SOLO link download? I tried to install INT version but is not compatible with my subscription.

I appreciate any suggestions.

Sorry - I have no idea where the Solo downloads are.  Contact your reseller if nobody posts an answer here.

 

One of the forum moderators   •   AC 26 USA and earlier   •   MacOS 11.6.8, iMac Pro 10-Core, Radeon Pro Vega 64

Yam Cruz
Contributor

Thank you for your comments, I'm going to contact with Graphisoft Mexico. When the problem have resolved I'll share my feedback.

Solution
Yam Cruz
Contributor

If anyone had the same problem, I share the INT Solo link

https://graphisoft.com/downloads/Archicad/install/AC25Solo/INT/

It works for me and resolved the crashing issue.

Thanks for reporting back and sharing the link!  I get an Error 404 / Page Not Found for that link... so perhaps it is limited to access from certain countries? 

One of the forum moderators   •   AC 26 USA and earlier   •   MacOS 11.6.8, iMac Pro 10-Core, Radeon Pro Vega 64

Maybe. I attached through zip file the same link file.

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