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SOLVED!

BIMcloud As a service

CenkOzden
Contributor

Hi Everyone,

 

We have BIMcloud as a Service licence subscription.

 

When I try to enter our BIMcloud as a Service account it gives this error. Error-messages.903

 

I couldn't login our BIMcloud as a service account. What is the reason of this error & how can we solve it?

 

Thank you in advance.

 

Screen Shot 2022-11-07 at 15.58.22.png

1 ACCEPTED SOLUTION

Accepted Solutions
Solution
CenkOzden
Contributor

Hello,

The issue has been solved. The reason we get error 903 is, the BIMcloud As a service license is set up as "Bring your own license."

The Graphisoft team helped to solve our problem very quickly. Thank you very much.

View solution in original post

4 REPLIES 4
CenkOzden
Contributor

We pay for the service and couldn't use it. 

 

This is something urgent to be solved!

Bawar Tanay
Booster

i think its because Graphisoft had a update 5 and 6 november european time. on the saas.

i read that somewhere.

Archicad 16 - 26
Laptop: Alienware M18 R1 | windows 11 pro | i9-13900HX | RTX 4070 8 GB | 32 GB RAM
PC office 1: windows 11 pro | I7-10700 | RTX 2060 6 GB | 32 GB RAM
PC office 2: windows 11 pro | i7-12700 | RTX A2000 6GB | 32 GB RAM

Thank you Bawar. I hope it will be sorted soon. But the issue is still there. 

Solution
CenkOzden
Contributor

Hello,

The issue has been solved. The reason we get error 903 is, the BIMcloud As a service license is set up as "Bring your own license."

The Graphisoft team helped to solve our problem very quickly. Thank you very much.