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Setup & License forum

Blank Screen

mukster
Contributor
Running Archicad 21 on a Mac platform. Something glitched and now my screen is blank. Project map, view map, layout, all blank. I'm sure it's some button that got pushed, but I don't know how to fix it. I can see all the toolbars. I've tried opening different files, but they all look the same.
4 REPLIES 4

poco2013
Advisor
Could BE? if you have or have had two - three monitors. you might try tuning them on??
Gerry



Windows 10 - Visual Studio 2019; ArchiCAD 26

mukster
Contributor
Just the one monitor. I had someone save one of my files in archicad 20, sent it back to me, and that opened. I think it has something to do with Archicad 21 and my computer. It's kind of old

mukster
Contributor
I found that if I save the plan file as an Archicad 20 file, I can open it up in 20 and it will work. However, after a while my screen starts blanking out in sections. I think some hardware might be bad.

Laszlo Nagy
Community Admin
Community Admin
I would also try to update to the latest graphics card drivers because this sounds to me like an issue that could be caused by graphics card driver problems/incompatibilities.
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Get Archicad Tips at https://twitter.com/laszlonagy
AMD Ryzen 1700X CPU, 48 GB RAM, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), WIN10 PRO ENG, AC20-AC26
Loving Archicad since 1995

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