Broken PC - problem with license

gabiciek · ‎2022-01-12

Hello.
My PC got broken, I'm not able to unload license because of that.
Where can I get help? reseller that I bought program from is not active anymore.

DGSketcher · ‎2022-01-12

Contact support at your local Graphisoft office.

Apple iMac Intel i9 / macOS Sonoma / AC27UKI (most recent builds.. if they work)

Barry Kelly · ‎2022-01-15

If your original distributor is no longer active, there will hopefully be another in your local area that you can contact.

Barry.

One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

Minh Nguyen · ‎2022-01-20

Hello,

Thank you very much for the report and I'm very sorry for the issue!

I'm wondering if you have solved the issue?

If not, could you please let me know the number of the software license (SW0000...) that got stuck in the machine?

Looking forward to hearing from you!

Best regards,

Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

Find the next step in your career as a Graphisoft Certified BIM Coordinator!

Broken PC - problem with license

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