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Broken PC - problem with license

gabiciek
Newcomer

Hello.
My PC got broken, I'm not able to unload license because of that.
Where can I get help? reseller that I bought program from is not active anymore.

3 REPLIES 3

DGSketcher
Rockstar

Contact support at your local Graphisoft office.

Apple iMac macOS Monterey / AC25UKI (most recent builds)

Barry Kelly
Moderator

If your original distributor is no longer active, there will hopefully be another in your local area that you can contact.

 

Barry.


One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

Minh Nguyen
Graphisoft Moderator
Graphisoft Moderator

Hello,

 

Thank you very much for the report and I'm very sorry for the issue!

I'm wondering if you have solved the issue?

 

If not, could you please let me know the number of the software license (SW0000...) that got stuck in the machine?

 

Looking forward to hearing from you!

 

Best regards,

Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

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