Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Bugs remaining after ArchiCAD 15 hotfix-2

Dennis Lee
Booster
Thanks for the hotfix, but it looks like there is no fix for couple of nagging problems I've been having recently.

1. Random complex profile showing up from different projects for complex profile walls.

2. AC15 not starting at all - I think it's related to JAVA and / or Adobe Reader updates, but not sure. If I uninstall either one or both of them, it would start again.
ArchiCAD 25 & 24 USA
Windows 10 x64
Since ArchiCAD 9
14 REPLIES 14
Stress Co_
Advisor
lec1212 wrote:
How about having a nice BIG red url link right at the top of the forum index saying something like, best place to report bug, or some variation thereof?

lec
Funny.... I just noticed this today.
It's new, right? .....
Marc Corney, Architect
Red Canoe Architecture, P. A.

Mac OS 10.15.7 (Catalina) //// Mac OS 14.2.1 (Sonoma)
Processor: 3.6 GHz 8-Core Intel Core i9 //// Apple M2 Max
Memory: 48 GB 2667 MHz DDR4 //// 32 GB
Graphics: Radeon Pro 580X 8GB //// 12C CPU, 30C GPU
ArchiCAD 25 (5010 USA Full) //// ArchiCAD 27 (4030 USA Full)
Laszlo Nagy
Community Admin
Community Admin
Yep, the guys at GS were kind enough to quickly grant this Forum-related wish.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
yes, but what happens once you click on it?
you just get sent to the graphisoft support page... not much reporting to do there...
Mac OSX 13.6.4 | AC 26 INT 3001 FULL
Erika Epstein
Booster
Achille wrote:
.. not much reporting to do there...
Yup, a few more clicks... and an email link to tech support.
Erika
Architect, Consultant
MacBook Pro Retina, 15-inch Yosemite 2.8 GHz Intel Core i7 16 GB 1600 MHz DDR3
Mac OSX 10.11.1
AC5-18
Onuma System

"Implementing Successful Building Information Modeling"
Karl Ottenstein
Moderator
Achille wrote:
yes, but what happens once you click on it?
you just get sent to the graphisoft support page... not much reporting to do there...
...wrong: this is exactly where one is supposed to report bugs: look up your country and send the bug information to local support.

Yes, it would be a lot more useful and customer-friendly if they had a web form which also read the license key and automatically sent the filled in form to the proper place based on the registration data for the license. Would also limit spam. But, the reseller list is what we have for now - with some countries offering a better interface than others there...

Cheers,
Karl
One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.6, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB