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CAN NOT CHANGE DIMENSION TYPE (ICON DISAPPEARED) V24.

Anonymous
Not applicable
please help me how to resolve this issue in the attached photo i cannot change dimension types in archicad 24
5 REPLIES 5

Minh Nguyen
Graphisoft Moderator
Graphisoft Moderator
Hi,

Thank you for your question and I am very sorry about the issue!

Does restarting Archicad help in this case?

From the screenshot, it looks like there was something wrong with the Work Environment. I suggest performing a Preference Cleaning. Please follow the guide here: https://helpcenter.graphisoft.com/knowledgebase/25464/

Important: You may lose some of your modifications to the ARCHICAD interface, such as customized shortcuts, palette locations, etc. To avoid that, before deleting any files or folders: create a backup copy.

Please let me know if this helps with the issue!

Thank you very much!

Best regards,
Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

Anonymous
Not applicable
unfortunately I have restarted archicad and delete all files and folders as mentioned in the link but invain, I still have same issue

Belak1
Newcomer
str.seliem wrote:
unfortunately I have restarted archicad and delete all files and folders as mentioned in the link but invain, I still have same issue
I have same problem.

Minh Nguyen
Graphisoft Moderator
Graphisoft Moderator
Hi all,

Thank you for your report! Is there a way to reproduce the issue from scratch? Also, which language version are you using?

Best regards,
Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

Miha Nahtigal
Participant
Problem is not related to licenced AC24.
It's due to a pirated version and bad crack.

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