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Can't get education serial number

Anonymous
Not applicable
When I go into https://myarchicad.graphisoft.com/PROFILE/ it says
"No serial number has been issued yet, please wait for our response
This language version is not supported in the current country, so the license cannot be renewed. To change your Archicad language version click on the “Set as Preferred Language” button. For more information go to the Help."
How do I go and change my preferred language? I can't find the setting anywhere?
I can change my country (is set to New Zealand) but can't seem to find the preferred language.
4 REPLIES 4

Eduardo Rolon
Moderator
Looks like you need to create or edit it in graphisoft ID then use that one to login.
https://graphisoftid.graphisoft.com/Account/ServiceLogin?Application=MyArchiCAD&ReturnUrl=https%3a%2...
eduardo rolón AIA NCARB
Another of the forum moderators.
Macbook Pro 2.4 i9 32GB ram
OS X 10.XX latest
AC25 US/INT -> AC08

I'm having the same issue. There is not such option in graphisoft ID either.

Hello,

 

Thank you very much for your report!

Could you let us know which email address was used to register for the EDU license?

 

Looking forward to hearing from you!

Best regards,

Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

Check here

https://myarchicad.graphisoft.com

eduardo rolón AIA NCARB
Another of the forum moderators.
Macbook Pro 2.4 i9 32GB ram
OS X 10.XX latest
AC25 US/INT -> AC08

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