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Cannot Connect To Server

JCCARLOS91
Contributor

Hi,

 

I just reformatted my imac due to some issues. We've now reinstalled Archicad and License Manager is up and running but I'm not able to connect to server.  

I've checked all other machines in our office and they're using the same address.

 

Screen Shot 2021-10-27 at 9.34.46 AM.png

John Carlos / Architect
Orange Design Group
AC22
2 REPLIES 2

Noemi Balogh
Community Admin
Community Admin

Hi John,

It is not clear for me: does anyone else have issues connecting to the BIMcloud, or only you?

If only you, I suggest to go through on this article: https://community.graphisoft.com/t5/Teamwork-articles/Users-cannot-access-BIMcloud-BIMcloud-Basic-fr...

 

Maybe ports on your computer are not opened, or some other network settings prevent you to connect.

Noémi

Noémi Balogh


Customer Engagement Expert, Community Admin

Hi Noemi,

 

Thank you for the response.

 

As it happens, the machine's connection to the network is the cause due to wrong account credentials. It's all good now. Thank you.

 

 

John

John Carlos / Architect
Orange Design Group
AC22

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