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Setup & License forum

Cannot open Archicad. License issue

stefanoferreira
Participant

After making all the login procedures, I cannot continue with my authentication key. My Graphisoft login is done and running okay.

8 REPLIES 8

Barry Kelly
Moderator

I just tried and it looks like it does nothing.

But click on the sign in button again and you can go to 'My Profile' where you will probably have to sign in again (I did).

Or just go to Graphisoft ID in the first place ... https://graphisoftid.graphisoft.com/#/login

 

Barry.


One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

Minh Nguyen
Graphisoft
Graphisoft

Hi all,

 

Thank you for sharing your experience with this problem!

 

The Authentication key is needed only when connecting a Graphisoft ID to an end user. If your Graphisoft ID already belongs to a company (which is the situation that you had here), then after signing in, License Manager Tool won't ask for the Authentication key, but will show you the licenses available to you to download from the pool.

 

I hope this answers your question. Please let me know if you have anything unclear!

 

Best regards,

Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

stefanoferreira
Participant

Apparently I just had to update the License Manager Tool. Now everything is okay

Charlie Xu
Newcomer

 Hi all

I just downloaded Archicad 25, where can I get the license number, please. for students.

Go to myarchicad.com and fill the required info there to get the license.

eduardo rolón AIA NCARB
Another of the forum moderators.
Macbook Pro M1 Max 64GB ram
OS X 10.XX latest
AC25 US/INT -> AC08
Puerto Rico, BVI, Miami

Vectorworks 2022

I also have problem with this 

when I want to  fill the required info unfortunately there is wrote

Student licenses are not currently available on this site. Please apply for a license from your school.

in This reason I also don't know to what should I do. 

 

Did you go to https://myarchicad.graphisoft.com and followed the instructions?

eduardo rolón AIA NCARB
Another of the forum moderators.
Macbook Pro M1 Max 64GB ram
OS X 10.XX latest
AC25 US/INT -> AC08
Puerto Rico, BVI, Miami

Vectorworks 2022

Charlie Xu
Newcomer

I have Archicad 24, so far the teacher asked to use Archicad 25, it is said that it renders fine.

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