Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Crash Report With Mac PB

Anonymous
Not applicable
i can't run my archicad on my mac power book, when it start it gives me a crash report.
did anybody had the same.
I have sent the crash report to Apple and waiting for a reply, so now i can't use my archicad on my PB.
PS: it's archicad V9.
Thank you
14 REPLIES 14
Anonymous
Not applicable
when i took off the fonts and i tried to run the archicad, it didn't give the crash report but it didn't work as well.
so i decided to leave just one font which it the arial.
it didn't work as well !!!!!!
Any other idea?
Eduardo Rolon
Moderator
Read this to see if it helps to solve the font issue

daringfireball.net/2005/03/font_caches

daringfireball.net/2005/03/font_caches_gone_wild

daringfireball.net/2005/03/caching_out
Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

Thomas Holm
Booster
Looks like a font issue to me. Even if you disable fonts like you describe, there might mbe some cache file lurking.

Try a Safe Boot as described here:
http://www.macfixit.com/article.php?story=20050613071421891


If this doesn't help, I'd re-install first repair priviledges using Disk Utility, and if that doesn't work re-installMacOSX using the Archive and Install option (and then immediately re-apply the latest Combo System update, and again Repair using Disk utility.
AC4.1-AC26SWE; MacOS13.5.1; MP5,1+MBP16,1
Anonymous
Not applicable
Thank you guys it's working now and here what i did:
I removed these files manually [as eduardo said]:

In /System/Library/Caches:
fontTablesAnnex
(fontTablesAnnex contains the character encodings/mappings for all of the fonts on your system. Information in this file can lead to garbled text.)
com.apple.ATS.System.fcache
com.apple.ATSServer.FODB_System
In /Library/Caches:
com.apple.ATS
In your home directory’s Library/Preferences folder:
com.apple.ATS.plist

Then i open my font book and i disable all the fonts except the system ones for sure. These last ones you can not disable.

I restart and the AC is working fine.
if i enable my fonts again, it doesn't work again, so i know what i have to do.

Thank you all guys.
Anonymous
Not applicable
This is the funny part that my archicad is working but i can not update it with AC9-2045 the latest archicad hot fix.
It makes the same crash when i'm trying to install the update:)
Which means that i have to live with it without update till another statement.
IF anybody has a solution please tell me.
Thank you