It is working fine for me.
After I enter my login details and press OK I am taken to the Graphisoft ID profile page.
I have never seen that account page until now.
Maybe try a different browser?
I am using Firefox.
I just found this in the new article for Graphisoft ID - FAQ ...
This is the new portal for users purchasing Subscriptions. It offers similar functions as the
old website graphisoftid.graphisoft.com. If a Graphisoft ID account has access to
Graphisoft Store for purchasing Subscriptions, it will always be automatically redirected from the old website to the new one. Currently, this website is only available to those who have
Graphisoft Store access.
Other than what it says there I know nothing else about it.
Can you log in with your same Graphisoft ID details?
I can't as I am redirected to the original Graphisoft ID login.
I think that is correct.
The bit I posted before says you will be redirected to this accounts page and it has similar features to the old Graphisoft ID page.
So you should be able to do everything you could before and possibly more.
Not even with the 'Licenses' tab?
Or is the problem that the cursor won't allow you to click on anything?
I am afraid I won't be of much help as I can't even access that web site.
Is there anyone else getting re-directed to this accounts web page that can help?
Can you contact your local reseller with this issue? They may have a better idea of what could be the source of the problem and what could be the solution.
I will forward this to Graphisoft but I am not sure when they will be able to deal with it, if there is Technical Support between the two holidays or only in January.
Thank you very much for the question and we are very sorry for the delay!
At the moment, our colleagues are working with the local partner in order to solve the issue. In short, it is a pretty complicated situation, this is why it takes some time to process and explain to the local partner.
In case of critical situations, please inquire the local partner about Emergency licenses, which will cover the downtime due to licensing issues.
Thank you very much for your understanding and I am very sorry for the inconvenience!
Technical Support Engineer