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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Library Update Trouble

Anonymous
Not applicable
When attempting to install Library Hotfix #2 I get an error message saying it cannot access one or more files in Archicad. It worked seamlessly on three other Macs in the office. Suggestions?
4 REPLIES 4
jegomez
Newcomer
I have the same issue. I have no Idea what to do. Any help would be appreciated.

Thanks.
ArchiCAD 15 3267 USA FULL
Windows 7 Professional - 64-bit Operating System
Intel Xeon W3550, 8gb RAM, NVIDIA Quadro 600
Laszlo Nagy
Community Admin
Community Admin
Some ideas:
Did you modify the LCF file?
Did you remove any folders or files from the ArchiCAD library?
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Porter Fuqua
Participant
I am getting a similar error on a Windows 7 64-bit machine. The update process wouldn't initialize because there was some access error. After I uninstalled and reinstalled Archicad 14 it took the latest hotfix.

However, I just tried to install the last library update and it give the same error that I got before.


It is not my workstation but we have 5 Windows machines with nearly identical software configurations that had no problems with the update.
iMac - 2.93GHz Core i7, 4GB, OSX 10.6.7
ArchiCAD 15
Greg Kmethy
Graphisoft
Graphisoft
I have seen this happening when there were third-party libraries installed within the ArchiCAD Library folder. If any file or folder within the "ArchiCAD 14 Library" folder lacks "write" privileges, that could be causing this.
Gergely Kmethy
VP, Customer Success, Graphisoft
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