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Setup & License forum

License not showing up in License Manager Tool

arg617
Contributor

Hello - My license is suddenly not showing up on my License Manager Tool. It is however showing up on the online Company License Pool. Any idea how to work around this? I really need to get some work done!

 

Thank you.

1 REPLY 1

Lee Hankins
Mentor

Make sure the license on the company license pool is assigned to any user or you and that you are still connected to the company. Then try logging out of the License Manager app and back in with your Graphisoft ID. Also make sure your License Manager app is up to date if you’ve recently updated to a newer version of Archicad. 

Lee Hankins
ArchiCAD 4.5 - Archicad 26UKI Apple Silicon 4032
macOS Ventura (13.1)

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