Recently we switched to Codemeter keys. It was mooth and everything worked. After a 3rd party add-on to ArchiCAD, the version 13 and 14 became progressively less functional. Crash on close, (not on save) for example. The appropriate straightline cure appeared to be to uninstall the add-on, and the ArchiCADs.
After re-install of AC13, and its failure to properly start, we uninstalled and removed it again, We have installed / uninstalled AC14 from the original distribution DVD a number of times and read throuigh all available troubleshooting, Wikis, and Foums. Here's the message we get when clicking on the AC Splash Screen a second time:
"Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: ArchiCAD.exe
Application Version: 14.0.0.3004
Application Timestamp: 4c06037d
Hang Signature: aa1f
Hang Type: 0
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033
Additional Hang Signature 1: 15a1b880d8c1ec9d9c3dbc71ee47fd69
Additional Hang Signature 2: d357
Additional Hang Signature 3: e7aeeef41334e67e5f5ce073d6114679
Additional Hang Signature 4: aa1f
Additional Hang Signature 5: 15a1b880d8c1ec9d9c3dbc71ee47fd69
Additional Hang Signature 6: d357
Additional Hang Signature 7: e7aeeef41334e67e5f5ce073d6114679"
Obviously, this is very annoying. Anyone have this kind of problem? AC has otherwise run without incident for more than a year.
