Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Software License on dead computer

MichaelBoyce
Newcomer

HI,

My computer has blown up and the license is not uploaded to the company.  Is there any way I can force an upload from my company log-in to allow the license to be downloaded on another computer?  It is a long holiday weekend and I had planned to catch-up on work so very frustrating!

2 REPLIES 2

Call support and they can fix it.

Only way I'm aware of.

Barry Kelly
Moderator

Not as far as I know.

I believe you will have to contact you local support.

 

However, when you start Archicad you should be able to activate a 5 day (I think) emergency license.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11