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Student license for Archicad 25

Anny25
Contributor

Hello everyone! I got a student license for ARCHIKAD 25. But I can't download the program. The download may take an hour, but nothing happens. I have had this problem for a month now and no one can help.
I contacted my local GRAPHISOFT support representative, but I was asked to write to technical support (they didn't answer me here at all). I have all the system requirements met. What do I need to do and who should I contact?

 

5 REPLIES 5

Minh Nguyen
Graphisoft Moderator
Graphisoft Moderator

Hello,

 

Thank you very much for the question and I am very sorry about the experience!

To clarify the issue, may I ask whether you are having an issue with downloading the installer through MyArchicad, or is it something else? Alternatively, you can also find the download link to your Archicad 25 language version through this page: Downloads – Graphisoft

 

Can you download the installers from any of the methods above?

 

Best regards,

Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

Снимок экрана 2021-11-03 140848_LI.jpgСнимок экрана 2021-11-03 140925.jpg

I tried to install Archicad 25 in all the above ways. 

https://community.graphisoft.com/t5/Setup-License-articles/3rd-party-installers-for-GRAPHISOFT-produ... (I also followed the advice by following this link.It didn't help either.) 

Thank you for the attention

Снимок экрана 2021-11-03 140848_LI.jpgСнимок экрана 2021-11-03 140925.jpg

I tried to download Archicad 25 in all the above ways. But nothing has changed.

Снимок экрана 2021-11-03 173826.jpg

I also followed the advice given above.But that didn't help either.

What else can I do?

Anny25
Contributor

I tried to download Archicad 25 in all the above ways. But nothing has changed.

Anny25_0-1635950695408.jpeg

 

I also followed the advice given above.But that didn't help either.

What else can I do?

@Anny25 our colleague, @Minh Nguyen will contact you in private message soon. Don't worry - he will solve your issue. 🙂

Noémi Balogh


Customer Engagement Expert, Community Admin

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