Installation & update
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Surface setting dialogues disappearing

Anonymous
Not applicable
Hello everyone

I have an issue with changing surfaces in CineRender settings.
It was working fine before but at some point it started doing this thing when I could only change a colour in the settings once and when I opened the settings again the dialogue where you can change the colour has disappeared. Then I would close the file without saving and I would have the settings back just to change them and then have the dialogue disappear again after opening the settings again.

Screenshots posted as attachments explain it clearly.

Please, any suggestions to what the problem might be?
2 REPLIES 2
Barry Kelly
Moderator
This seems odd.
What are your machine specifications? - OS, CPU, GPU, RAM, etc.


Barry.
One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Minh Nguyen
Graphisoft Alumni
Graphisoft Alumni
Hi,

Thank you for sharing the issue, and I am sorry about the experience!

This is a known issue to us, but it rarely happens. Although it hasn't got a schedule to be fixed yet, recently I cannot reproduce it anymore, both with build 3003 and 4006. I just wonder if it is because I switch to a 4K screen? Maybe your computer's specifications can help in this case!

Best regards,
Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT