Symbols not showing up in infobox

[Anonymous]

Hello is there a fix to this problem ? I seem to be the only one to have this problem....


Archicad 24 in German if it matters.
Windows 10

[Barry Kelly]

I think this was mentioned here once before.
I would check that your video drivers are up to date.

Barry.

[Anonymous]

Hello Barry, I did search but found nothing.

I just reupdated my drivers and restarted my pc but to no avail, problem still existing.

[Barry Kelly]

It can be hard sometimes finding the correct terms to search for that would have been used in the other post.
I will have a look later when I get some spare time.

The only other thing I can think of off the top of my head is if you are using display scaling in your operating system.
I find anything other than 100% can cause issues - at least it used to in some older versions.
Not so sure about the new ones but then I have it set to 100% now anyway.


Barry.

[Laszlo Nagy]

Odair wrote:
Hello is there a fix to this problem ? I seem to be the only one to have this problem....


Archicad 24 in German if it matters.
Windows 10

Which AC24 build are you on?
The latest Update, build 5000 is now out, you might want to try to update to it if you have not done so, it may handle the issue.

[Minh Nguyen]

Dear Odair,

Thank you very much for the question!

From my experience, this issue seems to be a rare one. First, I would make sure that Archicad is up-to-date as Laszlo mentioned. If it doesn't help and the issue persists, I suggest doing a Preferences Cleaning (https://helpcenter.graphisoft.com/knowledgebase/25464/). It will reset the work environment, which hopefully will reset the Infobox to its correct state.

Let me know how it goes for you!

Best regards,
Minh