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Setup & License forum

Template becomes corrupted

Nicholas Jones
Booster

Hi, Apologies if this is not the right forum.

 

This is a bit of a bug report,  I have just run this through a couple of times and I think I can see where the issue is.

 

This is in 26 solo on a MacBook Pro 2017

 

We were updating our basic template and after a recent revision they have become corrupted; we are unable to open them. When trying to start a new project with the corrupted template we get the attached error message.

 

I ran through all the amendments we made and it seems to occur due to the publisher sets

 

To trigger it;

 

  • Create a new publisher set
  • Add a subset from the layout book which contains a mix of other subsets and some layouts. (see attached)
  • Hit merge to one DWG
  • Save as template
  • Open a new file and select that template
  • You should get the error message

I think the 'merging to one dwg' of subsets creates a problem. I have tried different ways to provoke this and it always seems to occur when I try to save a template with a publisher subset item that has 'merge to one DWG' activated, even if the subset contains only two layouts for instance.

 

Anyway, interested to see if this occurs for anyone else.

 

 

AC25 solo UK • 2017 MacBook Pro 15" 2.9GHz Quad-core i7 16 gb ram

OSX10.15.5
5 REPLIES 5

Karl Ottenstein
Moderator

Have you reported this to your tech support contact for your country?  And, Archicad otherwise works normally (other files open fine)?

 

One of the forum moderators   •   AC 26 USA and earlier   •   macOS Ventura 13.2, iMac Pro 10-Core, Radeon Pro Vega 64

It happened to another file, but I didn't make the connection then and can not be sure. 

 

Everything else works very well. 

AC25 solo UK • 2017 MacBook Pro 15" 2.9GHz Quad-core i7 16 gb ram

OSX10.15.5

Sorry haven't reported yet but will do. 

AC25 solo UK • 2017 MacBook Pro 15" 2.9GHz Quad-core i7 16 gb ram

OSX10.15.5

Barry Kelly
Moderator

Just a hunch but try removing the exclamation marks (!!) in the DWG names.

 

Barry.


One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

Hi Barry, 

for the record this made no difference, that would have been interesting.. 

AC25 solo UK • 2017 MacBook Pro 15" 2.9GHz Quad-core i7 16 gb ram

OSX10.15.5

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