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Setup & License forum

Forum Posts

Hardware Q: 3.7GHz 6-core vs. 2.7GHz 12-Core CUP

Hi,https://community.graphisoft.com/t5/Setup-License-articles/Multiprocessing-and-Archicad/ta-p/303631 this article was super helpful in helping me think about an upgrade option. But I have a question for the community: I am considering a processor u...

ayates by Contributor
  • 456 Views
  • 1 replies
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Cannot login to MyArchicad

Hi there, I've been trying to access the MyArchicad page to get the serial number of my educational license. When the page opens, i click the "login" button, log in using my credentials, and the page returns to the MyArchicad page, apparentelly witho...

Archicad starter.exe issue

Hello guys, Im getting an issue when starting the program. It opens normally but when i press on new or browse it takes about 5-10 minutes for it to load (cursor show loading) and in the task manager it shows that the Archicad starter.exe is not resp...

Code: 1038

Good morning, I also get the error Code: 1038, I entered the number of the protection key with the correct characters, but it does not accept the code. I am switching from Archicad 13 to Archicad 20. Can you help me? It's urgent. Thank you.

GIAPO by Participant
  • 467 Views
  • 4 replies
  • 0 likes

Windows Server 2022 + BimCloud

Hi Guis,is any info about the new Windows Server 2022 and BimCloud installation, teamwork?I will on this week upgrade my WS 2016 to WS 2022.I'don find any description about this.THXAndy

Andy_G by Participant
  • 592 Views
  • 3 replies
  • 0 likes

When I install Archicad 2019 my pc sparkles

I first started to install Archicad 22. It worked fine, then I uninstalled it to install Archicad 19. I started to install it from the beginning to the end but when I click on finish the installation my pc starts to flicker. Please help me.

Resolved! bug report AC25-2021-12-23-15-12-14-5570

Hi, I'm using Macbook Pro M1 MAX 2021, with macOS Monterey Version 12.0.1my Archicad is version 25I get this bug report every time I try to close the app from the top menu "Quit Archicad" if I'm trying to restart my laptop for example. Any idea how t...