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Setup & License forum

Forum Posts

Uninstall old AC versions

Am trying to get a bit more disk space. When attempting to uninstall V19, 20 & 21 I get a message that indicates the Java Runtime is not the correct program to uninstall. Dialogue box takes me to a site where I can download the correct version. Do i ...

My subscription license does not work for Archicad 25

I have a yearly renewing subscription to Archicad. I downloaded the new version: 25. I can download a licence for 24 and it works fine. But when running 25 I get a message "your license has expired" When I click on "Start the license Manager Tool" I ...

Narska by Enthusiast
  • 1766 Views
  • 4 replies
  • 0 likes

Archicad 25 INT install error

Hi, I am trying to install the latest AC 25 INT but running into some technical issues I cannot troubleshoot myself. Whne running the install I get the VCRedist 2019 error (see attached). I downloaded the following file from MS website (assuming this...

jakubc7 by Advocate
  • 3279 Views
  • 2 replies
  • 1 likes

Can't get education serial number

When I go into https://myarchicad.graphisoft.com/PROFILE/ it says "No serial number has been issued yet, please wait for our response This language version is not supported in the current country, so the license cannot be renewed. To change your Arch...

Anonymous by Not applicable
  • 1770 Views
  • 4 replies
  • 0 likes

Using 2 screens

I am using AC24 on a PC with a single 27" high definition Dell Screen and it seems to work well enough. However, I have 2 similiar vintage High Def 24" Dell screens and wondering if I should connect these and run a 2 screen system. What do I need to ...

KeesW by Advocate
  • 3661 Views
  • 10 replies
  • 0 likes

20 crashes every day Archicad 24 iMac AMD Radeon Pro

I've got 20 or more crashes every day! When will this be resolved? This is a problem I have for months! The workarounds don't work for me. Is Archicad since it is part of Nemetschek not important anymore? A fix nowadays takes months, I think that is ...

StnS by Participant
  • 900 Views
  • 6 replies
  • 0 likes