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Setup & License forum

installation problem Archicad 24

SaraSimons
Participant

I'm using Archicad 24 student version on my old pc.  Now I have a new (more powerfull) PC with the same operatingsystem (windows 10).  While installing (Archicad-24-ned-3008-1.0) I receive the message that my operating system is out of date.  troubleshooting isn't helping.  Any suggestions?   

7 REPLIES 7

Barry Kelly
Moderator

This article might help ... https://community.graphisoft.com/t5/Setup-License-articles/Archicad-23-Install-and-Startup-Troublesh...

 

Barry.


One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

I read that article and done all the steps suggested but it didn't resolve the problem.

 

So you have tried to install all of the 3rd party installers listed here?

 

https://community.graphisoft.com/t5/Setup-License-articles/3rd-party-installers-for-GRAPHISOFT-produ...

 

I had a similar problem once and installing these and restarting, then installing Archicad again helped.

I am not saying it definitely will in your case, but I am pretty sure it is a case of your Windows operating System not being up to date.

 

Barry.


One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

yes, i have installed all 3th party installers, i have full installation rights and it's a brand new PC.  Everything is up to date.  i've restarted and the installation keeps getting stopped.  i bought this pc becauce my old one had the minimum requirements and was to slow.  

 

SaraSimons_0-1641630626208.png

 

I am not sure what else to suggest other than searching these forums for other "out of date" posts.

 

As a student, you should be able to contact your local Archicad distributor and ask for help - at least I hope so.

 

Barry.

 


One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10

i'll contact my local distributor (kubus) and hope they can help.

 

Tnx

 

Sara

Buying a new computer doesn't mean it's up to date out of the box,

You probably have but make sure you don't have any windows updates, sometimes they are published once a week sometimes once every other day of something was borked.

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