Installation & update
About program installation and update, hardware, operating systems, setup, etc.

new user, error msg on startup -using windows vista

Anonymous
Not applicable
ive recently downloaded and installed the educational version of archicad 12. everytime i start archicad an error msg pops up with two solutions, neither have worked yet. the msg says the problem is ' archicads interprocess communication service could not be launched'. it says that a firewall may be blocking it, but this has not worked, and talks about enabling a communication port. i have tried and failed..any ideas?
3 REPLIES 3
Laszlo Nagy
Community Admin
Community Admin
Can you post a screenshot with the exact message box?
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Greg Kmethy
Graphisoft
Graphisoft
Nathan,

We have seen this on computers with Norton Antivirus. If you have Norton on your computer, try to disable temporarily to see if it fixes the problem.

Greg
Gergely Kmethy
VP, Customer Success, Graphisoft
Anonymous
Not applicable
Error screen shot.