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update AC16-4010-HOTFIX5-not recognized.

Anonymous
Not applicable
Have tried everything I know to get the hotfix to load...nada.

attached is a screenshot of the info AC gives me...What the hey?

How do we move beyond this?
8 REPLIES 8

Eduardo Rolon
Moderator
Use this to download the file
https://www.macupdate.com/app/mac/33754/progressive-downloader

GS has been having download problems and if the package does not download fully you will not be able to install it.
eduardo rolón AIA NCARB
Another of the forum moderators.
Macbook Pro M1 Max 64GB ram
OS X 10.XX latest
AC25 US/INT -> AC08

Vectorworks 2022

Archimamamia:

As shown in your screen shot, the file size is 205 MB, but your download shows 77.4 KB, so the entire file has not been downloaded. Try Eduardo's advice to get the entire file.

David
David Maudlin / Architect

www.davidmaudlin.com

Digital Architecture

AC24 USA • iMac 27" 4.0GHz Quad-core i7 | 24 gb ram • MacBook Pro 2.8GHz | 16 gb ram • OSX10.15.7

Anonymous
Not applicable
So far today I have tried to download the AC17 HOTFIX 1, 2 AND 3... they will not complete the download in order to be able to install them. someone in the forum told me to get the Progressive Downloader which I did, but don't know how it works...do you.

This is so frustrating, just trying to get the program to work, update it and download the "add-ons".
ejrolon wrote:
Use this to download the file
https://www.macupdate.com/app/mac/33754/progressive-downloader

GS has been having download problems and if the package does not download fully you will not be able to install it.

Anonymous
Not applicable
I downloaded that progressive downloader...HOW DOES IT WORK? Have it installed, but what then...when I push "download" on the Graphisfot site, it defaults to the "download" on my computer...
Archimamamia wrote:
So far today I have tried to download the AC17 HOTFIX 1, 2 AND 3... they will not complete the download in order to be able to install them. someone in the forum told me to get the Progressive Downloader which I did, but don't know how it works...do you.

This is so frustrating, just trying to get the program to work, update it and download the "add-ons".
ejrolon wrote:
Use this to download the file
https://www.macupdate.com/app/mac/33754/progressive-downloader

GS has been having download problems and if the package does not download fully you will not be able to install it.

Anonymous
Not applicable
Archimamamia wrote:
I downloaded that progressive downloader...HOW DOES IT WORK? Have it installed, but what then...when I push "download" on the Graphisfot site, it defaults to the "download" on my computer...
Archimamamia wrote:
So far today I have tried to download the AC17 HOTFIX 1, 2 AND 3... they will not complete the download in order to be able to install them. someone in the forum told me to get the Progressive Downloader which I did, but don't know how it works...do you.

This is so frustrating, just trying to get the program to work, update it and download the "add-ons".
ejrolon wrote:
Use this to download the file
https://www.macupdate.com/app/mac/33754/progressive-downloader

GS has been having download problems and if the package does not download fully you will not be able to install it.

Eduardo Rolon
Moderator
Looks like you need to retry and it is not your problem it might be on GS side of things. I sent a PM with the information to the downloader.
eduardo rolón AIA NCARB
Another of the forum moderators.
Macbook Pro M1 Max 64GB ram
OS X 10.XX latest
AC25 US/INT -> AC08

Vectorworks 2022

Anonymous
Not applicable
FINALLY!!!

Had to remove the downloaded AC17 and all reference to AC17 from my computer, reboot to make sure nothing was there, remove all downloaded "updates" from same computer, make sure, then load AC17 from the CD purchased for situations like this, then the download finally worked after 10 attempts, and now AC17 has HOTFIX2 (4005) installed. Now on to HOTFIX 3...hope it is less painless...lost a full day to this fiasco.
ejrolon wrote:
Looks like you need to retry and it is not your problem it might be on GS side of things. I sent a PM with the information to the downloader.

NCornia
Graphisoft
Graphisoft
To all,

We have uploaded the most recent Hotfixes for ArchiCAD 17 and 16 to a new server which should hopefully alleviate the troubles described here. Sorry to hear about the frustration. North American users, let us know if you are still experiencing a download problem. http://www.graphisoft.com/support/archicad/USA.html

Best regards,
Nicholas Cornia
Technical Support Team - GRAPHISOFT North America
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