Installation & update
About program installation and update, hardware, operating systems, setup, etc.

upgrade problem

Anonymous
Not applicable
after downloading upgrades asking to close AC even when it's already closed. AC 11 on vista.
2 REPLIES 2
Karl Ottenstein
Moderator
You might have had a 'background archicad' running. Reboot and try applying the update again.

Karl
One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.6, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
Anonymous
Not applicable
still can't update for same reason. even after rebooting ask for close AC to install AC11-1114. maybe U know some cure for that. thanks