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Setup & License forum

visual problem archicad 24

Anonymous
Not applicable
Since i ve archicad 24 Anchor point is empty view also geometry method ,icon is working but no visual.
6 REPLIES 6

Karl Ottenstein
Moderator
What is your hardware / operating system. If Windows, you may need to update your graphics driver. If Mac, then if you have upgraded to Big Sur (NOT recommended) that could be the issue...
One of the forum moderators   •   AC 26 USA and earlier   •   MacOS 11.6.8, iMac Pro

Anonymous
Not applicable
i7 ram 32 GB cpu e5-1650v2@350ghz ,nVidia Quadro ,win 10

Miha Nahtigal
Enthusiast
Not a problem with AC. It's a bad crack. Purchase a licence

Laszlo Nagy
Community Admin
Community Admin
Let's not assume the worst and make indirect accusations.
The problem may very well be caused by a graphics card issue as Karl suggested.
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Get Archicad Tips at https://twitter.com/laszlonagy
AMD Ryzen 1700X CPU, 48 GB RAM, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), WIN10 PRO ENG, AC20-AC26
Loving Archicad since 1995

Minh Nguyen
Graphisoft
Graphisoft
Dear Essam,

Thank you very much for the report and I am very sorry about the issue!

I looked for a similar record, but I was unable to find it. My suggestion is to perform a Preferences Cleaning (https://helpcenter.graphisoft.com/knowledgebase/25464/). This will reset the Work Environment, and hopefully, the issue will go away afterward.

Please let me know if it helps. Thank you very much!

Best regards,
Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

Anonymous
Not applicable
I guess that is it , thanks a lot for reply appreciate it .

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