Here are a couple of things you need to do when you want to end your BIMcloud as a Service subscription to download and secure your data: Export users - Graphisoft ID users cannot be exported. In case of Graphisoft ID users, disconnect them first fro...
As part of an update of BIMcloud as a Service (BIMcloud 2021.3), we introduced the BIMx Web Viewer integration, which allows you to check the content of your BIMx Hyper-models without downloading them to your device. In this article we collected the ...
As part of the upcoming BIMcloud as a Service (BIMcloud 2021.3) update, we are introducing two new features that make working with BIMcloud even more flexible and efficient! Graphisoft ID Based Licensing Have you ever found yourself in a situation wh...
Issue When attempt to export users or roles from BIMcloud Basic, BIMcloud or BIMcloud as a Service, using Mozilla Firefox 84.0.1, the result is a .ZIP file instead of .BIMUsers or .BIMProject. This .ZIP file cannot be imported to another or same BIMc...
During maintenance, it is possible that BIMcloud as a Service is not accessible from Archicad, BIMx or browser. In the meantime if you need to access your project data, please sign in and download the project as a .PLN file using the built in Snapsho...
This article collects the most typical issues experienced on BIMcloud as a Service. Please go through these troubleshooting steps to find a quick solution. Check first - is your BIMcloud as a Service available from the browser? After registration to ...
At GRAPHISOFT we are doing our best to assist our users during the challenging times of the COVID-19 outbreak.Read this article to learn how we can help you. If you are considering to work from home, you will need to prepare your environment to be ac...
Related versions: v19 and newer, BIMcloud as a Service Addresses Domain names or IP addresses Before installing any server products, consider how the server(s) will be accessed by clients (Archicad, BIMx) and other servers (BIMcloud). Plan for a long...
