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Teamwork articles

Articles

BIMcloud Support Tool

Applicable: from BIMcloud 2020.2 To make support for BIMcloud related cases easier and faster, from BIMcloud 2020.2, GRAPHISOFT provides a new support tool to collect the necessary data for investigations. This article is covering the usage of the to...

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How to Downgrade from BIMcloud to BIMcloud Basic

Preparation is key to an uneventful downgrade process. The more features of BIMcloud that were used the more important the preparation process is. For instance, in step 3 shown below, one will be required to delete incompatible projects. To preserve ...

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Error: "Unsuccessful Teamwork operation!"

Related versions: v19 and newer When an Archicad user attempts to Open a teamwork project or do a Send & Receive in teamwork, the operation fails with the above error message. Archicad or BIMcloud / BIMcloud Basic is not up-to-date Make sure that all...