2022-07-06 01:37 AM
The new updated website does not work on iOS devices. I wasn't;t sure if people are aware.
Solved! Go to Solution.
2022-07-07 10:56 PM
@Lee Hankins, @Jp1138, @Darwuhr - according to my own experience, we managed to fix the mobile layout and the site loads as it did previously. May I ask you to confirm if it is looking good on your end too?
Noémi Balogh
Customer Engagement Expert, Community Admin
2022-07-06 01:39 AM
Same problem on Android devices.
2022-07-06 01:48 AM
Tested also using Firefox on Android and same result.
2022-07-06 01:56 AM
Dear All,
Thank you for your report. I already reported it to our engineering team. We try to fix this as soon as possible.
Sorry for the inconvenience - I suggest as a workaround to use the Desktop mode on your mobile in the meantime.
Kind regards,
Noémi
Noémi Balogh
Customer Engagement Expert, Community Admin
2022-07-06 08:22 AM
Thanks for the prompt reply and workaround Noemi.
2022-07-07 10:56 PM
@Lee Hankins, @Jp1138, @Darwuhr - according to my own experience, we managed to fix the mobile layout and the site loads as it did previously. May I ask you to confirm if it is looking good on your end too?
Noémi Balogh
Customer Engagement Expert, Community Admin
2022-07-07 11:27 PM
Thank you Noemi for reaching out to us! I can confirm it works on Android now.
2022-07-08 12:01 AM
Working for me in Chrome and Firefox in android. Thanks.
2022-07-08 01:01 AM
@Noemi Balogh That's perfect, thanks the team for a very prompt fix.