That wasn't really a response, though.
I mean it was a "response" in the sense that they responded to the topic, but it wasn't a response in terms of actually addressing the issue or saying what their intentions are in that regard.
The person responding merely said that their Product management team (I would assume the ones responsible for deciding which features or tools get addressed) had seen the post, and that (....and I'm quoting here because it's important...) ..."Hopefully",...they might do something about it sometime in the future.
In other words, ...."we've seen the post, now keep your fingers crossed that it gets picked out from our long laundry list of pending issues to be fixed".
In other other words, even the person responding doesn't know if it's something that will actually get addressed or fixed, only that those tasked with doing so are aware it's been raised.