2021-09-29 12:32 PM - last edited on 2021-10-06 12:07 PM by Noemi Balogh
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2021-09-29 01:04 PM
Due to the Single Sign On option, you are not allowed to change your email address here (even if it is an available option - unfortunately this is a limitation of the platform we can't hide it), so we recommend to not modify it. I'm not sure now if you can modify it within your Graphisoft ID profile, but may worth a check.
Noémi Balogh
Community Expert, Admin
2021-09-29 03:51 PM
@Noemi Balogh This may not be an uncommon problem! I am using an outdated email for my GS ID, but thankfully I still have control of the domain. Given this is the new community forum then perhaps it would also be a good place to let users know how to change their email in the GS Ecosystem for forums, support & licensing etc.
2021-09-29 04:11 PM - edited 2021-10-04 02:41 AM
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2021-09-30 01:34 PM
@jostan & @DGSketcher : I did a little research and the good news is that you can update our e-mail address for your Graphisoft ID.
Steps:
Disabling Single Sign On is not possible, but I hope the possibility to change your email address is a solution for your issue.
Noémi Balogh
Community Expert, Admin
2021-09-30 05:39 PM
This is very disappointing.
Even if I used my personal GS IDs, somehow it is now connected to an office email address which won't be available in the future. Right now it's connected to the license account so I can't change it. Will I be able to change my email address (used here) before leaving the company?
2021-10-01 05:19 AM - edited 2021-10-04 02:42 AM
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2021-10-04 12:03 AM
@jostan wrote:
@Noemi Balogh Is there a way for us to change our profile name on the forum?
If you want to change your User Name, send a private message to me or another Admin, and let us know what User Name you want to change it to. Then, we will change it for you.
2021-10-04 12:12 AM - edited 2021-10-04 02:42 AM
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2021-10-06 11:13 AM
How can I reassign my existing Archicad-talk account with another GS ID which causing the wrong email problem?