1). Just tick the 'Show Headline" option in the schedule window.
In the 'Edit' button you will just want the 'Source of the headline' to be 'The first schedule field'.
It won't look exactly as you show but will group based on the first column (your surnames).
One of the forum moderators.
Versions 6.5 to 25
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Dell Precision 3510 - i7 6820HQ @ 2.70GHz, 16GB RAM, AMD FirePro W5130M, Windows 10